ste communications, inc.


Telephone System Buyer's Guide
(How to compare Telephone Systems and Suppliers)

The Telephone Equipment:
  • Look at the warranty. How well is the manufacturer and the dealer backing what they sell? Toshiba and STE-COM offer a TWO YEAR WARRANTY on parts and labor. Most others systems come with one year.  
  • Price an annual service contract up front. For comparison purposes, add those expenses to the cost of the systems with short warranties.
  • Stay away from the after-market extended warranties. They often have deductibles, exclusions, hidden costs and lots of legal language. Some dealers will offer or include them to make it look like they have a competitive warranty.
  • Ask about the reason for a short warranty. If the manufacturer of the phones only has a short warranty, e.g. one year, or if the dealer is only offering one-year labor, you may want to ask "why".
  • How well is the phone set made? If you press hard on the plastic near the keypad, does it flex? The type and thickness of the plastic will tell you a lot about how the rest of the phone is built. You could (if so inclined) stand on the Toshiba system without causing damage. (We’ve done it!)
  • Does the phone system quote have internal battery backup included in the event of a power outage? How long will the batteries last? Toshiba will give you 1½ - 2 hours or more under normal use.

Click to view the other key buying tips that you will want to consider:

The Dealer
The Voicemail / Auto Attendant System


Click Here for Toshiba's Web Site

Office Hours: Monday - Friday from 8:00 am Until 5:00 pm
Technicians On Call 24 Hours - 7 Days

STE Communications, Inc.
Setting the Standards in Excellence

261 Live Oak Blvd Casselberry, Fl. 32707
(407) 331-3144 • Fax: (407) 831-1997

3435 Phillips Highway  Suite A310
Jacksonville, FL 32207
Phone: 904-421-8089
Fax: 904-


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STE Communications, Inc.

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